"SisQTel is the best!! Everyone is so helpful and solves any problem immediately!"  Virginia M


New Service and Customer Service Questions

OFFICE HOURS     Mon - Fri  |  8 am - 5 pm


Press 0 for Customer Service

Press 1 for Telephone Repair

1-866-467-6001 (toll-free)

Press 0 for Customer Service

Press 1 for Telephone Repair

1-530-467-6401 (fax)


1-888-896-7820 (toll-free)  

1-530-467-HELP (4357)

LOCAL SUPPORT     Mon - Fri  |  8 am - 5 pm

1-866-467-6001 (toll-free)

Press 2 for Internet Support

telephone repair service - 24/7

DIAL 6-1-1 (from Siskiyou Telephone landline)

Leave a message if calling after hours.

1-866-467-6001 (toll-free from any provider)

AFTER HOURS: Press 1 for Telephone Repair




1-866-467-6001 (toll-free)

AFTER HOURS: Press 3 for e-tech

know what's below. call 8-1-1 BEFORE YOU DIG.

Contact USA North 811 at least 2 working days before you start your project.

Dial 8-1-1 or 1-800-642-2444


Compatible Modems - Sisqtel.net DSL 

The following DSL modems have been tested by Sisqtel.net: 

SmartRG SR516AC

Zhone 6518, 6511, 1511, 1512, 1611

Comtrend 5364A, 5361t

Motorola 2247, 2210N



What are the settings for sisqtel.net?

All equipment should be set to Automatic or DHCP.

If you would like to statistically assign our DNS servers, the settings are:

Primary DNS Server -
Secondary DNS Server -
Tertiary DNS Server -

Trouble logging into email 

I'm having trouble logging in to my email. Why won't it accept my password?

The most common problem is having the cap locks button ON when typing in your password. Make sure the cap locks is OFF. Remember, your password is case sensitive. Make sure you are using the correct username for your account. This is your full email address, 'username'@sisqtel.net. If you have forgotten your password, please call the main office during business hours at 1-530-467-6000 or 1-866-467-6001 (toll-free).

Webmail help

You should find most of the answers to your webmail questions here (Zimbra - User Help).

Email settings

What are the email setting for sisqtel.net?

Incoming mailserver(POP3/IMAP) is:

pop.sisqtel.net or

SSL = yes (checked)
POP3 Port - 995
IMAP Port - 993

Outgoing mailserver(SMTP) is:

SSL = yes (checked)
Port - 465

Username is your full email address "example@sisqtel.net".
Your outgoing email server requires authentication.
If you have any questions you can call our 24/7 Helpline 1-888-896-7820

DSL Modems 

What type of modems does Sisqtel use for their DSL internet service? 

You will find setup information on our current DSL modems here (DSL Equipment - User Help)

DSL Multiple connections

Can I use more than one computer with DSL? Yes! There are two ways of doing this. 

1. You can use a basic DSL modem in bridged mode with a router. 

2. You can buy a combo DSL Modem/Router. Call our main office and find out which is right for you.