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SISKIYOU TELEPHONE

PO BOX 157

ETNA, CA 96027-0157

pay IN PERSON

SISKIYOU TELEPHONE

30 TELCO WAY

ETNA, CA 96027


OFFICE HOURS:

MON - FRI | 8 AM TO 5 PM


After hours payment drop box located near the front parking

lot entrance (no cash please).

pay by phone

CUSTOMER SERVICE


Please have your statement & credit card ready.


1-530-467-6000 or

1-866-467-6001 toll-free

pay by PHONE

IVR PAYMENT SYSTEM


After initial registration,

please dial:

1-888-228-9686 toll-free


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BILLS FOR SERVICE

Bills are issued monthly and are payable when rendered. Charges for local monthly service are paid in advance. Charges for long distance service covers the current month. When paying in person at the Business Office, it will save time and avoid errors if you bring your bill with you. When paying by mail, please enclose the cashier's copy. Information concerning bills, payments and other matters concerning accounts can be secured from our Business Office.

RETURNED CHECKS

When payment of any bill or deposit is made by check, and the check is returned unpaid for any reason, a charge of $7.50 will apply for each returned check, as authorized by PUC Rule No. 9, effective December 1, 1983.

NOTICE OF MORATORIUM ON DISCONNECTION FOR NON-PAYMENT AND LATE PAYMENT FEES FOR TELEPHONE SERVICE DURING

GOVERNOR’S DECLARED STATE OF EMERGENCY DUE TO PANDEMIC

Effective January 17, 2021, Siskiyou Telephone implemented a moratorium on disconnection for non-payment and late payment fees for telephone service during the Governor's declared state of emergency due to the COVID-19 Pandemic.


This moratorium has been implemented per CPUC Resolution No. M-4848. Per the Executive Director of the Public Utilities Commission, the moratorium has been extended and will end December 31, 2021. The moratorium does not relieve customers of their financial obligations.