1 + 10-digit dialing

Effective October 24, 2021

Now required! 1 + 10-DIGIT DIALING for local calls and calls in the 530 area code.

In July 2020, the Federal Communications Commission (FCC) adopted an order approving the designation of 988 as the 3-digit dialing code for the National Suicide Prevention Lifeline. To facilitate implementation, area codes across the country where the 988 prefix is a working prefix have transitioned to 1+ 10-digit local dialing. This includes the 530 area code in our service area.

You must dial 1+ area code + telephone number for all local calls. For example, customers in Etna (467) and all exchanges throughout our service area must dial 1-530-467-6000 to reach our office in Etna.

This change became mandatory on October 24, 2021. You must dial 1 plus the 530 area code plus the 7-digit phone number to make local calls. In addition to the change in your dialing routine, you’ll also have to reprogram 7-digit local numbers to 1+ 10-digit numbers if you use speed dial, call forwarding or any other system that automatically makes calls for you.

For more details, please contact us toll-free at 1-866-467-6001 or 1-530-467-6000.