SISKIYOU TELEPHONE

AFFORDABLE CONNECTIVITY PROGRAM (ACP)

Apply at: www.affordableconnectivity.gov

Stay Connected!

The Affordable Connectivity Program (ACP) helps low-income households pay for internet service.

If your household is eligible, you can receive:

Up to a $30/month discount on your internet service
Up to a $75/month discount if your household is on qualifying Tribal lands

Only one monthly service discount is allowed per household.

Signing up is Easy!

If you are currently a Federal Lifeline customer, there is no need to apply online.

1-866-467-6001 (toll-free)

To apply online, go to affordableconnectivity.gov

1) Check if you qualify

See if your household fits into any eligible categories

2) Apply for the ACP

Choose how you want to apply and submit all necessary documents
You will be assigned an application ID
If you qualify, "Apply Now" through the Lifeline National Verifer

3) Contact Siskiyou Telephone with your application ID

Sign the ACP Disclosure & Consent form (click on the pdf below)

NEW!

For approved ACP customers, receive a one-time discount on a Samsung Galaxy Tablet that's valued at over $150 -

you pay only $48.*

CALL & ORDER YOUR TABLET TODAY!

1-866-467-6001 or 1-530-467-6000

ACP consent formLetterhead (sisqtel.net) (1).pdf

Siskiyou Telephone ACP Qualified Broadband Package

Qualified ACP Customers who subscribe to our DSLMax or FiBER25 packages receive an extra $4.95 off your monthly bill.

Consumer Complaint Process

If you have difficulty enrolling in ACP with Siskiyou Telephone or have an issue with an ACP-supported service, please make initial contact with Customer Service at 1-530-467-6000 or 1-866-467-6001 (toll-free). We will try to resolve the issue for you and inform you of your right to file a complaint with the FCC.

FCC Consumer Complaint Center: https://consumercomplaints.fcc.gov/ or call 888-CALL-FCC (888-225-5322).

*Only one monthly service discount and one device discount is allowed per household. To qualify for the device discount, customer must be approved for the ACP and an active sisqtel.net subscriber. Some restrictions may apply. Offer limited to availability.

Annual Recertification

Every year, USAC will check to confirm you still qualify for the benefit. This process is called recertification. USAC conducted ACP recertification began in August 2022. Should USAC contact you about recertification, you are required to timely respond to any notifications about the need to recertify your eligibility.

For more information on recertification:
www.affordableconnectivity.gov/manage-my-benefit/recertify/